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  1. NAV
  2. Management

Administration

Administration and maintenance for websites or virtual or dedicated servers with reactive and proactive support from certified staff.

By default, most servers that have a certain operating system and/or control panel installed are not designed for a very secure operating environment. Only by implementing advanced security measures, the integrity of the server could be fully realized.

WebAdmin S i l v e r

We have created a special package for the performance and reliability you expect.

1 activation

15 monthly

  • Available for web hosting Bronze, Silver, Gold, Platinum
  • Proactive support
  • Maximum response 45 minutes
  • Monthly time included 4 hours
  • Tickets included monthly 4
  • Tickets included for activation 1
  • Migration from another provider
  • Incident detection and remediation
  • Install WordPress, Magento, etc.
  • Optimize WordPress, Magento, etc.
  • Install compatible plugins
  • Site Update (CMS) and plugins
  • Site security (CMS)
  • Configure .htaccess
  • Vulnerability investigation (Hacking)
  • Optimize php.ini
  • Addon Domains, Subdomains, Redirects
  • Create e-mail addresses, Redirects, Auto-reply, Change passwords
  • Configure Thunderbird email client, Outlook, Apple Mail, Android, iOS
  • DNS management: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
  • Antivirus scan, output interpretation, deletion/quarantine for infected files, reporting results and recommendations.

After the included time:

After running out of time included in the package, it can be extended by paying €8 per hour for each additional or ongoing ticket.

WebAdmin G o l d

Our goal is to provide the fastest and most reliable web hosting support.

1 activation

35 monthly

  • Available for web hosting Bronze, Silver, Gold, Platinum
  • Proactive support
  • Maximum response 30 minutes
  • Monthly time included 8 hours
  • Tickets included monthly 5
  • Tickets included for activation 1
  • Migration from another provider
  • Incident detection and remediation
  • Install WordPress, Magento, etc.
  • Optimize WordPress, Magento, etc.
  • Install compatible plugins
  • Site Update (CMS) and plugins
  • Site security (CMS)
  • Configure .htaccess
  • Vulnerability investigation (Hacking)
  • Optimize php.ini
  • Addon Domains, Subdomains, Redirects
  • Create e-mail addresses, Redirects, Auto-reply, Change passwords
  • Configure Thunderbird email client, Outlook, Apple Mail, Android, iOS
  • DNS management: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
  • Antivirus scan, output interpretation, deletion/quarantine for infected files, reporting results and recommendations.

After the included time:

After running out of time included in the package, it can be extended by paying €5 per hour for each additional or ongoing ticket.

WebAdmin P l a t i n u m

All possible optimizations to speed up the loading speed of your site.

1 activation

55 monthly

  • Available for web hosting Bronze, Silver, Gold, Platinum
  • Proactive support
  • Maximum response 15 minutes
  • Monthly time included 12 hours
  • Tickets included monthly 5
  • Tickets included for activation 1
  • Migration from another provider
  • Incident detection and remediation
  • Install WordPress, Magento, etc.
  • Optimize WordPress, Magento, etc.
  • Install compatible plugins
  • Site Update (CMS) and plugins
  • Site security (CMS)
  • Configure .htaccess
  • Vulnerability investigation (Hacking)
  • Optimize php.ini
  • Addon Domains, Subdomains, Redirects
  • Create e-mail addresses, Redirects, Auto-reply, Change passwords
  • Configure Thunderbird email client, Outlook, Apple Mail, Android, iOS
  • DNS management: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
  • Antivirus scan, output interpretation, deletion/quarantine for infected files, reporting results and recommendations.

After the included time:

Our expert team will interact with you to find out the time needed to resolve the incident that occurred on your site.

AdminVPS cPanel

We will handle the management of the cPanel-supported server.

5 activation

25 monthly

  • Available for VPS servers with cPanel/WHM control panel.
  • Managed servers 1
  • Monthly time included 4 hours
  • Maximum response time 30 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • Installing and configuring cPanel
  • Installing and configuring CloudLinux
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • Install ConfigServer plugin
  • Configurare Firewall (CSF/APF)
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration for 1 website - WebAdmin S i l v e r
  • Server monitoring - optional €5
  • cPanel/WHM license - optional 18€

After the included time:

After running out of time included in the package, it can be extended by paying €8 per hour for each additional or ongoing ticket.

AdminVPS DirectAdmin

The only provider in Romania with certified personnel for DirectAdmin administration.

5 activation

25 monthly

  • Available for VPS servers with DirectAdmin control panel.
  • Managed servers 1
  • Monthly time included 4 hours
  • Maximum response time 30 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • Installing and configuring DirectAdmin
  • Installing and configuring CloudLinux
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • Install ConfigServer plugin
  • Configurare Firewall (CSF/APF)
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration for 1 website - WebAdmin S i l v e r
  • Server monitoring - optional €5
  • DirectAdmin license - optional 11€

After the included time:

After running out of time included in the package, it can be extended by paying €8 per hour for each additional or ongoing ticket.

AdminVPS Bare-metal

Together with the support we provide you will have stability and security on your VPS server.

from 35

per server

  • Available for VPS servers without control panel (Bare-metal server).
  • Managed servers 1
  • Monthly time included 6 hours
  • Maximum response time 45 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • Installing and configuring cPanel
  • Installing and configuring CloudLinux
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • Install ConfigServer plugin
  • Configurare Firewall (CSF/APF)
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration - optional / WebAdmin Silver, Gold, Platinum
  • Server monitoring - optional €5
  • DirectAdmin or cPanel - optional

Necessary time:

Our team of experts will interact with you to find out the time needed to resolve the incident that occurred on your server.

SysAdmin cPanel

We will deal with the management of the dedicated server with cPanel.

1 activation

35 monthly

  • Available for dedicated servers with cPanel/WHM control panel.
  • Managed servers 1
  • Monthly time included 6 hours
  • Maximum response time 30 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • Installing and configuring cPanel
  • Installing and configuring CloudLinux
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • Install ConfigServer plugin
  • Configurare Firewall (CSF/APF)
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration for 1 website - WebAdmin S i l v e r
  • Server monitoring - optional €5
  • cPanel/WHM license - optional 18€

After the included time:

After the exhaustion of the time included in the package, it can be extended by paying €12 per hour for each additional or current ticket.

SysAdmin DirectAdmin

Leave the staff certified for managing DirectAdmin, you'll have more free time.

1 activation

35 monthly

  • Available for dedicated servers with DirectAdmin control panel.
  • Managed servers 1
  • Monthly time included 4 hours
  • Maximum response time 30 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • Installing and configuring DirectAdmin
  • Installing and configuring CloudLinux
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • Install ConfigServer plugin
  • Configurare Firewall (CSF/APF)
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration for 1 website - WebAdmin S i l v e r
  • Server monitoring - optional €5
  • DirectAdmin license - optional 11€

After the included time:

After the exhaustion of the time included in the package, it can be extended by paying €12 per hour for each additional or current ticket.

SysAdmin Bare-metal

Together with the support we provide, your server will benefit from stability and security.

from 45

per server

  • Available for dedicated servers without control panel (Bare-metal server).
  • Managed servers 1
  • Monthly time included 8 hours
  • Maximum response time 45 minutes
  • Tickets included monthly 2
  • Tickets included for activation 1
  • Priority in resolving complaints
  • Migration from another provider
  • Operating system installation
  • Installing and configuring cPanel
  • Installing and configuring CloudLinux
  • Server security (Basic Security)
  • Server optimization
  • Kernel optimization
  • MySQL optimization
  • Install ConfigServer plugin
  • Configurare Firewall (CSF/APF)
  • Software installation (3rd Party)
  • Scripts installation
  • Ffmpeg installation
  • PHP optimization (php.ini)
  • Vulnerability investigation (Hacking)
  • Advanced administration - optional / WebAdmin Silver, Gold, Platinum
  • Server monitoring - optional €5
  • DirectAdmin or cPanel - optional

Necessary time:

Our team of experts will interact with you to find out the time needed to resolve the incident that occurred on your server.

Other benefits

GENERAL CHARACTERISTICS OF SERVER MANAGEMENT

cPanel installation and configuration services

We provide cPanel software installation services and initial configuration services for your dedicated server or vps by choosing one of the dedicated server management packages or VPS.

No malfunctions during migration

We will migrate accounts and data from any cPanel server as per your request and plan without any downtime. Our experts are cPanel accredited.

Answered within 30 minutes after opening the ticket

We will respond to the initial ticket in less than 30 minutes and we will issue a resolution within the next 2 hours on the incident reported on your server or website.

The best proactive management service

Our technical support team will regularly check the server and ensure its performance and stability. We will update the server software and security patches as needed.

Unique initial stabilization procedure

We will immediately establish the website or server with cPanel or DirectAdmin. This will help avoid server load issues and unnecessary downtime.

24/24 server monitoring with restarts and reports

We offer the server monitoring service according to the chosen plan for server management. Our team will monitor the server, handle restart requests and email alerts.

Security, optimization and quality

The members of our technical team are experts in server administration. We will configure and optimize the server with the best security programs and tools.

Data management and hacking investigation

The NAV support team will try to recover the data and information from the disks in case of loss and will provide the investigation services against hackers according to the chosen plan.

Administration services per operation

Configure email client

Email client:

Thunderbird, Outlook, Apple Mail, Android, iOS.

€10

cPanel operations

Website: Addon domains, Subdomains, Redirects.

E-mail: Create e-mail addresses, Redirects, Auto-reply, Change passwords.

DNS management: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT.

€5

Account scanning, identifying vulnerabilities and removing infected files

Antivirus scan, output interpretation, deletion/quarantine for infected files, reporting results and recommendations.

€35

Office 365 operations

Create new email addresses, alias settings, change passwords to email accounts, auto-reply settings.

€10

Migrate addon domains - website and email

Migrate addon domains from one account to another. Service that is only available for migrations between NAV Communications servers.

€40

Migrate services or domains between clients

Service available for service migrations or domains between NAV Communications clients.

The price displayed is per service or per domain.

€15

IP address delisting from Blacklists

Service available for IP addresses in the NAV Communications portfolio.

€100

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