Legal

Terms and Conditions

Any order placed on www.nav.ro implies acceptance of the Terms and Conditions detailed below.

How to enter into a contract

If you wish to use any hosting services offered by NAV Communications, you must first accept the specific terms and conditions for their provision. Acceptance is performed online, through the Client's consent to the application of these clauses. According to ORDINANCE No. 130 of 31 August 2000 on the legal regime of distance contracts: "The consumer has the right to notify the merchant in writing of withdrawal from the purchase, without penalty and without invoking a reason, within 10 working days from receipt of the product or, in the case of services, from the conclusion of the contract."

If you do not accept the terms and conditions set out in this document, do not use the www.nav.ro website or the services offered through it.

Definitions

Acceptable Use Policy: the acceptable use policy (which may be modified periodically) is published on our website www.nav.ro;

Provider: NAV COMMUNICATIONS S.R.L., registered with the Trade Register Office of the Bucharest Tribunal under No. J40/9914/1997, registered office in Bucharest, Strada Tămâioarei, No. 116, Office Building TAM, 1st floor, postal code 023644, tax registration code RO 10019108, account No. RO19 RNCB 0087 1316 4280 0001 opened at BCR — Banca Comercială Română, personal data operator code: 32265.

Client: The natural/legal person placing an Order;

Services: Any services offered by NAV Communications, mentioned in the Order, to be provided by NAV Communications to the Client.

Order: The agreement between NAV Communications and the Client whereby NAV Communications undertakes to deliver the services and the Client to pay the corresponding amount.

Contract: An Order confirmed by the Provider.

Client area: https://client.ro

By processing an order on www.nav.ro, the Client agrees to the website's Terms and Conditions. The order acceptance by NAV Communications is considered completed upon email confirmation. Any order not confirmed by NAV Communications shall have no contractual value.

Placing the order

After selecting the desired services and adding them to the shopping cart, the Client proceeds to payment according to the methods detailed in the Payment Methods section.

The Client undertakes to enter complete, correct, and truthful data in the form. Domain registration is carried out in accordance with applicable law. NAV Communications cannot be held liable for any damages caused by the Client providing incorrect or incomplete information.

The Client agrees to pay the value of our services in advance, for the period during which they are provided: monthly, every 3 (three) months, 6 (six) months, yearly, every 2 (two), or 3 (three) years.

Services offered

• Internet access
• Dedicated server rental services
• VPS Servers (Virtual Private Server)
• Server colocation services
• Internet domain registration
• Web hosting services
• Web hosting reseller
• Internet domain reseller
• SSL Certificates (Secure Sockets Layer)
• IP address allocation
• AS number allocation (Autonomous System Number)
• Cloud backup
• Server administration services
• IT consultancy and support services

Details about the characteristics of each service or product can be found on the site in the respective category.

Tariffs (prices)

The tariffs shown on www.nav.ro and in the client area https://client.ro are expressed in EURO and do not include VAT. Payment is made in RON at the official exchange rate communicated by the National Bank of Romania, valid on the day of payment.

The commission charged by the payment processor will be added to the tariff shown for each service or product:

• PayPal: 2.90% + 0.30 EURO
• MobilPay Card: 2.70% + 0.10 EURO
• Bank transfer: Depending on the bank

NAV Communications has the right to modify the tariffs displayed on www.nav.ro and https://client.ro, as well as to modify the characteristics of the packages offered.

Until an order is placed, NAV Communications reserves the right to modify the prices of services offered via the site at any time, and NAV Communications does not provide price guarantees or refunds in case of a price reduction or promotional offer following the purchase.

Payment method

Online payment by card

Online payment by card may be made via the Netopia MobilPay platform, under fully secure conditions. The cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have a CVV2/CVC2 code).

For the correct completion of the transaction, you must provide the card code (all digits in the four groups on the front of the card, without spaces), the expiration date, the cardholder's name, and the last three digits on the back of the card printed on the signature strip (depending on the card, some information may be missing).

Card data processing is done exclusively via the Netopia MobilPay platform. www.nav.ro and/or www.client.ro do not request or store any details regarding your card.

Online payment via PayPal

Online payment may also be made via PayPal, using your PayPal account.

Payment by bank transfer

Payment by bank transfer is made only based on the proforma invoice issued by NAV Communications and sent by email to the Client.

Order processing and service delivery will be performed after payment of the issued proforma invoice is confirmed in the account below.

Beneficiary NAV COMMUNICATIONS S.R.L.
Unique registration code RO10019108
IBAN: RO71INGB0000999908931781
SWIFT code INGBROBU
Account with ING Bank N.V. Amsterdam — Colentina Branch

Regardless of the currency of your account, transactions are made in lei, at your bank's exchange rate.

Additional details can be found at: /informatii-bancare

Payment terms, suspension, additional fees, deletion of services and domains

The invoice amount is paid at the beginning of each payment period, within 7 calendar days from the date the proforma invoice is issued.

Activation of services or web (Internet) domains is performed approximately 15 minutes after payment confirmation.

Exceeding the payment due date by 2 (two) days leads to suspension of the service.

Exceeding the payment due date by 10 (ten) days leads to application of the data retention service on NAV Communications servers. The cost for the data retention service is calculated at 10% of the value of the primary service (hosting, servers, colocation, etc.), but not less than 5 EUR + VAT.

Exceeding the payment due date by 30 (thirty) days leads to irreversible deletion of the service.

Domains

NAV Communications will send the following notifications informing of a domain's expiration:

• The first notification will be sent 30 days before the domain expiration date
• The second notification will be sent 20 days before the domain expiration date
• The third notification will be sent 15 days before the domain expiration date
• The fourth notification will be sent 7 days before the domain expiration date — 7 (seven) days in advance NAV Communications automatically sends the invoice for domain renewal
• The fifth notification will be sent 2 days before the domain expiration date

The Client may at any time access the client area (https://client.ro) and generate their domain renewal invoice, or notify NAV Communications via a support ticket that they want the domain renewal invoice.

7 (seven) days before the domain expiration date, NAV Communications automatically sends the renewal invoice.

Exceeding by 30 (thirty) days the first domain renewal notification or by 7 (seven) days the invoice due date leads to domain expiration (the domain enters a 30 (thirty)-day grace period) and the application of the quarantine/grace fee of 50 EURO + VAT.

Exceeding by 60 (sixty) to 90 (ninety) days (depending on the registry) the domain expiration date leads to the Redemption Period and the application of the redemption fee of 50 (fifty) EURO up to 350 (three hundred fifty) EURO depending on the Registry.

Exceeding by 90 (ninety) days leads to irreversible deletion of the web (Internet) domain, or the rules of each Internet Domain Registry will apply.

Right of withdrawal

Each of the web hosting services benefits from a 14-day full refund guarantee. If the Client is not satisfied with our services within the first 14 days, the price paid will be refunded in full once a request is made to the payments department. The withdrawal period expires after 14 days from the day of payment.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract, using an unambiguous statement — for example, a letter sent by post, email, or using the form provided in the client area https://client.ro. To this end, you may use the service cancellation button in the client area.

To comply with the withdrawal deadline, it is sufficient to send the communication regarding the exercise of the right of withdrawal before the withdrawal period expires.

Termination

At the Client's request, a service contract concluded with NAV Communications may be terminated with 30 (thirty) days' prior notice. Termination requests will not be accepted as long as the account has outstanding payments. Termination requests must be communicated in writing by letter sent by post, email, or using the cancellation form provided in the client area https://client.ro.

If the Client requests termination of the contract (except under the right of withdrawal) without fault of the Provider, NAV Communications, the price calculated and paid in advance by the Client for the prepaid services will not be refunded; the difference is retained by NAV Communications as compensation, considering that the Client benefited from free service installations and/or discounts for advance payment.

NAV Communications or the Client may terminate the agreement (without prejudice to other rights) if one of the parties involved materially breaches the agreement (including, but not limited to, a breach of the Acceptable Use Policy by the Client).

Uptime — service availability

The guaranteed level of service availability over the contract duration is 99.9%.

If that level is not met, the following discount scheme applies:

• 99.90% — 99.00% — The Client may request a 10% discount (7.2 hours/month)
• 98.99% — 98.00% — The Client may request a 25% discount (14.4 hours/month)
• 97.99% — 97.00% — The Client may request a 50% discount (21.6 hours/month)
• 97.00% — The Client may request contract termination.

The discount may be requested by contacting the payments department via the ticketing system provided to the Client through https://client.ro (client area), and approval of this request remains at the discretion of our company.

The monthly SLA value (Service Level Agreement = service availability) will be the maximum uptime value reported by at least 3 (three) of the following independent monitoring services:

• www.siteuptime.com
• www.serviceuptime.com
• www.host-tracker.com
• www.uptime.com
• www.uptimerobot.com

Absence of a report from at least 3 (three) of the monitoring services listed above implies 100% availability.

Our servers' uptime is defined by OS reports and our own monitoring system, so it may differ from uptime reported by other monitoring systems.

Scheduled service interruption intervals are not subject to the monthly uptime report. Such intervals will be announced to the CLIENT at least 24 hours in advance and will occur, where possible, between 1:00 AM and 5:00 AM.

The status and uptime of our servers can be checked in real time at: https://client.ro/serverstatus.php

Backup — backup copies

The use of services is strictly the Client's responsibility. NAV Communications keeps backups but recommends keeping your own backups, given that this service is provided additionally and free of charge. Backups are not guaranteed, and they cannot be fully verified to confirm every file or directory. NAV Communications is not responsible for the loss of files and/or information.

For hosting services with cPanel or cPanel/WHM control panel, we make free daily backups with 10 calendar days retention. Additionally, the Client can create backups using their own methods or download/restore a backup using the solution provided by NAV Communications.

NAV Communications assumes no liability for the deletion or modification of files hosted on its own infrastructure. The Client is solely responsible for ensuring the integrity of data hosted on NAV's servers using their own backup methods.

NAV Communications uses internal backup procedures to restore data stored on hosting and VPS servers.

Backups are performed daily with 10-day retention and are used exclusively by NAV Communications in case of failures of its own servers. These backups cannot be restored upon Client request for any reason other than failures of NAV Communications hardware. Client restoration requests following NAV Communications server failures will be investigated through specific methods and, if found justified, will be honored.

Services suspended for any reason are automatically excluded from backup.

NAV Communications reserves the right to exclude VPS or hosting accounts which, due to their size, generate very high load on NAV Communications' backup infrastructure, caused by the large volume of data hosted on a Client's hosting account or VPS server.

NAV Communications reserves the right to exclude from backup hosting accounts and VPS servers occupying more than 10 GB of disk space.

If the service has not been excluded from the backup list and you wish to restore a backup for any reason other than physical failure of one of NAV Communications' servers, the restoration cost is 1 EUR + VAT per 1 GB occupied by the VPS server or hosting account. (For a hosting account or VPS server with 10 GB, the cost will be 10 EUR + VAT.)

NAV Communications does not provide and has not implemented (even internally) a backup solution for dedicated servers, cloud servers, cluster servers, or colocation servers. For these servers, the Client has the option to purchase a backup service from NAV Communications' offering at additional cost.

Use of services

The services offered by NAV Communications shall be used only for lawful and ethical purposes; any activities that may be considered illegal are strictly prohibited. The Client will comply with the Acceptable Use Policy and ensure that any other entity using the services complies with the Acceptable Use Policy as well.

According to legal provisions, sending commercial communications by email is prohibited, except where the recipient has previously given explicit consent to receive such communications.

Sending messages to a large number of email addresses (mass email) may be performed using our servers or via other servers to promote any site hosted on our servers, only in accordance with applicable law. Any complaint received in this regard will be immediately forwarded to the Client to resolve the issue between the two parties involved (Client and complainant); however, NAV Communications may resort directly to suspending or deleting the provided service based on the scale and severity of the complaint.

All services provided by NAV Communications are used and administered by the Client, and use of these services is entirely the Client's responsibility. NAV Communications has no or limited access to the information or activities being conducted and is not liable for non-compliance with applicable laws or infringement of trademark or copyright rights of their holders. NAV Communications complies with legal provisions and will act on any complaint received from prejudiced persons or institutions/authorities/organizations, complaints that create at least a reasonable appearance of legality.

Prohibited uses

NAV Communications servers may only be used for lawful purposes. Transmission, storage, or distribution of any information, data, or materials that violate applicable laws or that may directly facilitate violation of any legal provision is prohibited.

The Client undertakes not to use the provided services in any form or under any circumstances for communicating, referring to, or directing to any of the following:

• materials or informational content that infringes copyrights, trademark rights, or any other intellectual property right belonging to a third party;
• nudity, pornography, any image or text with sexual or obscene content, without compliance with applicable legal conditions;
• child pornography;
• threats, abuse, harassment, defamatory statements;
• any image or text intended to encourage xenophobia;

The following activities are prohibited:

• using NAV Communications services to create or transmit computer viruses, worms, flooding, mail bombing, or engaging in denial of service attacks;
• use of proxy or IRC scripts, or scripts of the FormMail, PhpShell type or similar, including commercial scripts with known security holes, Chat rooms, IRC Egg Drop bots, torrent trackers, etc.;
• on web hosting servers, scripts such as online chat, steam status, game tracker, hostbill, whmcs, Clientexec, blesta are prohibited;
• collection of personal information for use for illegal purposes;
• unauthorized access to data, systems, or networks (phishing, spoofing, proxy, hacking, sniffing, etc.), including any attempt to probe, scan, or test the vulnerability of a system or network or to create security breaches without authorization from the owner of the network or system;
• any interference with the service provided to a user, with a server or network, such as: mail bombing, flooding, deliberate actions to overload the system;
• forgery of TCP-IP packets or any part of an email header;

Any script that presents a potential security risk or may affect server performance or network security will be automatically shut down or removed, without prior notice.

Pursuant to the provisions of E-commerce Law No. 365/2002, as amended, NAV Communications will act promptly to remove or block access to any activity or information which, by its nature, may harm the rights of a third party.

Use of resources

The Client shall consider that web hosting, reseller, and VPS packages are located in a shared space (server); therefore, excessive resource use over a prolonged period by the Client or their clients will not be accepted. Accounts harming our servers will receive a notification to resolve the issue within 12 (twelve) hours, as long as the damages are not significant. Otherwise, those accounts may be suspended until the situation is resolved. If the Client fails to address the issues notified to them within 2 (two) days from the notification date, NAV Communications may, at its sole discretion, terminate the contract and delete the service.

Responsibilities

The Client is responsible for updating the contact and billing information mentioned in their account. NAV Communications bears no responsibility for damages resulting from the Client failing to make necessary updates.

The Client is responsible for maintaining the security conditions of the username, passwords, and other sensitive information. If there is any doubt, the Client must change or request the change of authentication data using the password reset form at https://client.ro/pwreset.php or by contacting the support team.

NAV Communications shall not be liable for damages caused by temporary server unavailability, regardless of the cause. This provision also includes damages resulting from data corruption or loss.

Processing of personal data

NAV Communications S.R.L. is registered under number 32265 in the General Register of the National Supervisory Authority for Personal Data Processing, in accordance with Law 677/2001 for the protection of persons regarding the processing of personal data and the free circulation of such data.

According to the requirements of Law No. 677/2001 for the protection of persons regarding the processing of personal data and the free circulation of such data, as amended and supplemented, NAV Communications is obliged to securely manage the personal data you provide to us about yourself, only for the specified purposes.

The purpose of data collection is: providing services, informing users/clients about their account status on www.client.ro, informing users/clients about order progress and status, evaluation of the services offered, commercial activities, product and service promotion, marketing, advertising, media, administration, development, market research, statistics, sales tracking and monitoring.

By filling in your data in the account creation and/or Order form, you unconditionally declare that you accept that your personal data will be included in the NAV Communications database, a company registered in the personal data processing register under number 32265, and you give your express and unambiguous consent for all this personal data to be stored, used, and processed without territorial and/or temporal limitation by NAV Communications, its affiliates, and collaborators for the conduct and/or carrying out by NAV Communications, its affiliates, and collaborators of activities such as, but not limited to, commercial activities, product and service promotion, marketing, advertising, media, administration, development, market research, statistics, sales tracking and monitoring. You also give your express and unambiguous consent that this personal data may be transferred (assigned) by NAV Communications to its affiliates as well as to other entities.

By reading these Terms and Conditions, the Client acknowledges that they are guaranteed the rights provided by law, namely the right of information, the right of access to data, the right of intervention, the right of objection, the right not to be subject to an individual decision, and the right to bring legal action in case of violation of their rights guaranteed by Law No. 677/2001 for the protection of persons regarding the processing of personal data and the free circulation of such data.

At the same time, the Client has the right to object to the processing of personal data and to request its total or partial deletion.

Based on a written, dated, and signed request sent by email to office@nav.ro or by post to: Strada Tămâioarei, No. 116, Office Building TAM, 1st floor, Bucharest, Sector 2, postal code 023644, you may exercise, free of charge, the following rights:

• once a year, to receive confirmation of whether personal data are processed or not;
• to intervene on the transmitted data;
• to object to the processing of data for justified and legitimate reasons related to your particular situation;
• to request data deletion, except in cases provided by law.

Force majeure

Neither party shall be liable for the non-performance of its contractual obligations if such non-performance is due to an event of force majeure, in accordance with applicable law.

Applicable law — jurisdiction

The contract is subject to Romanian law. Any disputes arising between NAV Communications and the Client will be resolved amicably or, if not possible, the disputes will be settled by the competent Romanian courts in Bucharest.

Intellectual property rights

All materials embedded in this site are the intellectual property of NAV Communications. These materials may not be copied or reproduced.

Final provisions

In addition to the Terms and Conditions displayed above, NAV Communications may, depending on the service purchased by the Client, conclude additional service provision contracts, in which case the conditions thus established will be valid between the parties. Thus, the Terms and Conditions represent a general framework contract that may subsequently be modified by agreement of the parties through the signing of additional contracts or annexes.

NAV Communications reserves the right to modify its policy and service usage conditions without prior notice.

CONSUMER HOTLINE — INFOCONS — 021.9551

Consumer Protection Commissariat of the Municipality of Bucharest

Address: Str. Transilvaniei, No. 2, Bucharest, Sector 1, postal code 010798
\tTel.: 021/310.63.75 — complaints office
\tTel: 021/310.63.79
\tFax: 021/310.63.80

Website: https://www.anpc.gov.ro/

Version: 28 MAY 2018

Acceptable Use Policy

1. Introduction

1.1. This Acceptable Use Policy ("AUP") defines the principles governing the use of systems, services, and equipment (as applicable) provided by NAV Communications in connection with the services we offer you.

1.2. "User(s)" or "you" means the clients or any other person who uses or accesses our services.

1.3. We may amend, modify, or replace this AUP at any time. Continued use of the services provided under your contract after any such amendment, modification, or replacement constitutes your acceptance of any new AUP. We recommend visiting our website periodically to check for updates or modifications to this AUP.

2. NAV Communications enforcement actions — our rights to investigate, suspend, restrict, or terminate your services

2.1. We reserve the right to investigate any suspected breach of this AUP. When we find possible breaches, we may initiate an investigation, which may include gathering information from the User involved and the complaining party (as applicable) and examining materials on our servers or networks or other equipment associated with the services we provide under your contract.

2.2. We will take action if you abuse our services and/or breach this AUP. The actions we may take, at our discretion, at any time, include but are not limited to:

(a) a phone call or an informal email requesting your cooperation;

(b) a formal warning to you;

(c) suspension of the service (with or without notice);

(d) restricting your access to all or any part of a service provided under your contract (with or without notice); or

(e) termination of any service under your contract (with or without notice).

2.3. Without prejudice to our right to restrict, suspend, or terminate the service, if you breach this AUP and/or our terms and conditions, we may decide to issue you a formal warning, specifying the unacceptable behavior and informing you that repeated breaches may result in the total or partial withdrawal of our services, temporarily or permanently.

2.4. If, after issuance of a formal warning in accordance with section 2.3 above, your behavior continues to breach this AUP, we will withdraw all or any part of the services until we are satisfied that you have implemented the appropriate steps to ensure that your use of our systems, services, or equipment will comply with this AUP.

2.5. If such suspension is imposed, it may be lifted, at our discretion, upon receipt of a written commitment from you that you will not commit further abuse. Until we receive the written commitment via the contact details provided, services will remain suspended. NAV Communications is in no way responsible for any loss during transmission (post, email).

2.6. Before terminating services, depending on the nature of the AUP breach, we may work with Users to avoid future AUP breaches and to ensure that the breach does not recur. For clarification, the decision to work with you to resolve any AUP breach is entirely at our discretion.

2.7 If you are a reseller of our services and you and/or the end user breach the AUP, it is your responsibility to inform the end user about any action we take in connection with the terms of this AUP.

3. Use of Services

3.1. You must not use our services in any unlawful manner or to the detriment of other users of our services. You must also not allow any person using your connection to use our services in any unlawful manner or to the detriment of other users of our services.

3.2. In addition to and without prejudice to your obligations under our terms and conditions, you agree to comply with (and ensure that others using the services comply with) all applicable laws, rules, and regulations in connection with the services. As a User of the services, you are liable for any use of the services provided to you, regardless of whether they are used without your knowledge and/or consent.

3.3. You are obliged to update the contact details provided to NAV Communications. Keeping these records up to date is important, as we may send you notifications or other information using the contact information you have provided.

3.4. If your use of services is investigated by the competent authorities, we reserve the right to suspend the services for the duration of the investigation.

4. Your responsibilities — security

4.1. The security of the services used by you is your responsibility. We are not liable for the consequences of your failure to comply with adequate security measures (e.g., lost or corrupted files, identity theft, fraud).

<i>Device security</i>

4.2. Users are responsible for the security of their own systems and devices connected directly or indirectly to our systems.

4.3. If we identify that the systems and/or devices at the end of your connection have a significant impact on our service or are part of a "botnet" (machines hijacked by others to distribute malicious software or other forms of abuse), we reserve the right to suspend or disconnect your services without notice.

4.4. You must take all reasonable precautions to protect yourself and your systems and servers from viruses and other forms of malicious intrusion. We will not be liable for any loss or damage suffered as a result of such intrusion.

<i>Account security</i>

4.5. You must keep your password(s) (if any) confidential and secure. If you believe that your password has become known to any unauthorized person or may be used in an unauthorized manner, you must take steps to change your password immediately. If you believe that any of your devices has been used to breach the terms of this AUP, you must inform us immediately.

5. Your responsibilities — NAV Communications systems, services, and equipment

5.1. Users must not take any action that restricts or prevents any person, partnership, company, firm, or organization (client of NAV Communications or another person) from lawfully using or enjoying our systems, services, or products.

5.2. The specific acts prohibited in connection with NAV Communications systems, services, and equipment are:

5.2.1. Selling or reselling our services and products;

5.2.2. Any form of unsolicited, unwanted, or deceptive advertising;

5.2.3. Providing false data, including fraudulent use of credit card numbers (and this behavior is grounds for immediate termination and may subject the offender to civil or criminal liability);

5.2.4. Attempting to circumvent user authentication or the security of any host, network, or account (also known as "cracking" or "hacking"). This includes but is not limited to accessing data not intended for the User, connecting to a server or account that the User is not expressly authorized to access, or probing the security of other networks without the express authorization of the third-party network owner;

5.2.5. Carrying out security breaches or communication interruptions. Security breaches include but are not limited to accessing data of which the User is not a recipient or connecting to a server or account that the User is not expressly authorized to access. For the purposes of this section, "interruptions" include but are not limited to port scans, ping floods, packet spoofing, forged routing information, deliberate attempts to overload a service, any form of Denial of Service (DoS) attack, or attempts to "crash" a host;

5.2.6. Use of any program/script/command or sending of messages of any kind designed to interfere with or negatively affect the use by Users of our network by any means, locally or over the Internet, including violating the confidentiality of other Users; and

5.2.7. Performing, for harmful purposes, any form of network monitoring or interception of any data that does not belong to you.

6. Your responsibilities — content/material

<i>General aspects</i>

6.1. The storage, distribution, transmission, or arrangement for the publication of any "prohibited" material through use of the services is forbidden, including, for example, the use of email services, posting on online forums, and use of social media. What constitutes "prohibited material" will be determined by us (at our sole discretion). Prohibited content includes (without limitation):

6.1.1. Material that threatens, harasses, invades privacy, is discriminatory, defamatory, racist, obscene, indecent, offensive, abusive, harmful, or malicious;

6.1.2. Materials that infringe or violate the intellectual property rights of third parties (including, without limitation, copyrights, trademarks, design rights, trade secrets, patents, moral rights, paternity rights, and performance rights) — including the use, distribution, and/or copying of any materials without the express consent of the owner;

6.1.3. Materials that violate any law or regulation in force in the country where you use and/or receive the services; and

6.1.4. Programs containing viruses, malware (malicious software), forgeries, or any other tools designed to compromise the security of users, web pages, and/or systems. You may, however, transmit malware samples in a secure manner to the appropriate agencies to combat their spread.

6.2. Phishing — material designed to obtain information such as usernames, passwords, credit card details, or other personal information by masquerading as a trustworthy source.

6.3. For the avoidance of doubt, storage and/or distribution through our systems and/or services by any User of "pirated" software or any other materials not expressly licensed to the User will constitute a breach of this AUP.

6.4. At our sole discretion (and without prejudice to any other rights we have under this AUP and under this contract), we reserve the right to remove or block any material from any server under our control. In addition to other actions we may take, we reserve the right to notify the competent authorities, regulators, and/or other third parties of the use, storage, distribution, transmission, retransmission, or publication of prohibited materials (and/or any other materials whose handling or use may constitute unlawful conduct by Users).

Version: 25 MAY 2018

Cookie Notice

The information below is intended to inform the user about the placement, use, and management of "cookies" used by the website www.nav.ro, operated by NAV Communications S.R.L.

Please read the following information carefully:

This website uses cookies to provide visitors with a much better browsing experience and services tailored to each user's needs and interests. These cookies may also come from the following third parties: Adwords, Google Analytics, Google.com, Zopim.com. The complete list of third-party cookies can be consulted below, in the Third party cookies section.

"Cookies" are used to facilitate Internet user access and the delivery of services, such as the personalization of certain settings (language, country, prices displayed in the local currency).

"Cookies", based on the information they collect about users, help website owners streamline their product so that it is more easily accessed by users; they also increase the effectiveness of online advertising and may allow multimedia or other applications from other sites to be embedded in a given site to make navigation more useful.

What is a "cookie"?

A cookie ("browser cookie" or "HTTP cookie") is a small file consisting of letters and numbers that is stored on any internet-connected device (computer, mobile phone, tablet, etc.) and is installed via a request issued by a web server to a browser (e.g., Internet Explorer, Chrome).

Note: "Cookies" do not contain software programs, viruses, or spyware and cannot access information on the user's hard drive. Cookies do not request personal data and do not personally identify Internet users.

A cookie consists of a name and content; its lifetime is set, and it can be accessed again by the webserver when a user returns to the website associated with that webserver.

Cookies are classified as:

– Session cookies — these are temporarily stored in the browser history, which retains them until the user leaves the website or closes the browser window.

– Persistent cookies — these are stored, depending on the preset duration, on a computer's or device's hard drive. Persistent cookies also include those placed by a website other than the one currently being visited — known as "third party cookies" — which may be used anonymously to remember a user's interests so that the most relevant advertising can be delivered.

What are the advantages of cookies?

A cookie contains information that links users to a specific website. If a browser accesses that web server again, it can read the already-stored information and respond accordingly. Cookies provide users with a pleasant browsing experience and support many websites' efforts to offer convenient services: e.g., online privacy preferences, website language options, shopping carts, or relevant advertising.

What is the lifetime of a cookie?

The lifetime of a cookie may vary, depending on the purpose for which it is placed.

• There are cookies used exclusively for a single session — these are no longer retained after the user leaves the website.
• Permanent cookies — are retained and reused each time the user returns to that website, but can be deleted by the user at any time.

What are cookies placed by third parties?

Certain pieces of content on some sites may be placed on the visited website by third parties via banners, boxes, or links — and all these tools may contain cookies. They are called "third party cookies" because they are not placed by the website owner; the third-party providers are subject to applicable laws and the privacy policy of the website owner.

How cookies are used by this site

A visit to this site may place cookies for the purposes of:

• Site performance cookies
• Visitor analytics cookies
• Geotargeting cookies
• Registration cookies
• Advertising cookies
• Advertising provider cookies

These cookies may come from third parties.

Performance cookies

This type of cookie retains the user's preferences on this site so that they do not need to be set on every visit.

For example: video player volume settings, video streaming speed compatible with the browser.

Cookies for visitor analytics

Each time a user visits this site, the analytics software provided by a third party generates a user analysis cookie. This cookie tells us whether you have visited this site before. The browser will tell us if you have this cookie, and if not, we will generate one. This allows monitoring how many unique users visit us and how often. As long as you are not registered on this site, this cookie cannot be used to identify natural persons; it is used only for statistical purposes.

If you are registered, we may also know the details you provided to us, such as email address and username — these are subject to confidentiality and the provisions of the Terms and Conditions, the Privacy Policy, and applicable laws on the protection of personal data.

Cookies for geotargeting

These cookies are used by software that determines which country you come from. It is fully anonymous and is used only to target content — even when you visit our page in Romanian or another language, you receive the same advertising.

Registration cookies

When you register on this site, we generate a cookie informing us whether you are registered or not. Our servers use these cookies to show us the account you are registered with and whether you have permission for a specific service. They also allow us to associate any comment you post on our site with your username. If you have not selected "keep me logged in", this cookie is automatically deleted when you close the browser or the computer.

Advertising cookies

These cookies allow us to learn whether you have viewed an online advertisement, what type it is, and how much time has passed since you saw the message. These cookies are also used to target online advertising. We may also use third-party cookies for better ad targeting, for example to show holiday ads if the user has recently visited a holiday-related article on the site.

These cookies are anonymous; they store information about content viewed, not about users. We also set anonymous cookies via other sites where we advertise. By receiving them, we can use them to recognize you as a visitor to that site if you later visit our site, and deliver advertising based on this information.

Advertising provider cookies

A large portion of the advertising you find on this site belongs to third parties. Some of these parties use their own anonymous cookies to analyze how many people were exposed to an advertising message, or to see how many people were exposed multiple times to the same ad. The companies generating these cookies have their own privacy policies, and this site has no access to read or write these cookies. Third-party cookies may be used to show you targeted advertising on other sites as well, based on your browsing of this site.

Other third-party cookies

On some pages, third parties may set their own anonymous cookies for tracking the success of an application or customizing it. Due to the way they are used, this site cannot access these cookies, just as third parties cannot access cookies held by this site. For example, when you share an article using the social media button on this site, that social network will record your activity.

Detailed list of cookies — third party cookies

cfduid – pingdom.net – 1 year Used by Cloudflare to identify legitimate traffic

_ga google — analytics — 2 years Stores anonymous information about the user's interaction with the site (example: time and date of interaction with various marketing materials or pages that brought the user to the site)

_gat — google analytics — Session Stores anonymous information about the user's interaction with the site (example: time and date of interaction with various marketing materials or pages that brought the user to the site)

_gid — google analytics — Session Stores anonymous information about the user's interaction with the site (example: time and date of interaction with various marketing materials or pages that brought the user to the site)

IDE — doubleclick.net — 1 year Collects anonymous information to measure the effectiveness of displayed and accessed ads

r/collect — doubleclick.net — Session Collects anonymous information to measure the effectiveness of displayed and accessed ads

test_cookie — doubleclick.net — Session Checks whether the user's browser accepts cookies

fr — facebook.com — 3 months Used by Facebook for a series of advertisements

tr — facebook.com — Session

NID — google.com — 6 months Sets a unique ID to identify returning site visitors.

collect — google-analytics.com — Session Used by google analytics

img/beacon.gif — rum-collector.pingdom.net — Session Used by pingdom to analyze the site's load time

What type of information is stored and accessed through cookies?

Cookies retain information in a small text file that allows a website to recognize a browser. The webserver will recognize the browser until the cookie expires or is deleted. The cookie stores important information that improves the Internet browsing experience (e.g., language settings for accessing a site; keeping a user logged into a webmail account; online banking security; keeping products in the shopping cart).

Why are cookies important for the Internet?

Cookies are a central element of the efficient functioning of the Internet, helping to create a friendly browsing experience tailored to each user's preferences and interests. Refusing or disabling cookies may make some websites impossible to use.

Refusing or disabling cookies does not mean you will no longer receive online advertising — it just means it can no longer take into account your preferences and interests as evidenced by your browsing behavior.

Examples of important uses of cookies (which do not require user authentication via an account):

• Content and services tailored to user preferences — news categories, weather, sports, maps, public and government services, entertainment sites, and travel services.
• Offers tailored to user interests — password retention, language preferences (e.g., displaying search results in Romanian).
• Retention of child protection filters for Internet content (family mode options, safe search features)
• Limiting the frequency of ad delivery — limiting the number of times an ad is shown to a specific user on a site.
• Providing more relevant advertising to the user.
• Measurement, optimization, and analytics features — such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user reaches a website (e.g., via search engines, directly, from other websites, etc.). Websites carry out such usage analyses to improve sites for the benefit of users.

Security and privacy concerns

Cookies are NOT viruses! They use plain text formats. They are not made up of code, so they cannot be executed and cannot self-run. Consequently, they cannot duplicate or replicate themselves across other networks to run or replicate again. Because they cannot perform these functions, they cannot be considered viruses.

Cookies can, however, be used for negative purposes. Since they store information about users' preferences and browsing history, both on a specific site and across multiple others, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this and consistently flag cookies for deletion as part of antivirus/anti-spyware deletion/scan procedures.

Browsers generally have integrated privacy settings that provide different levels of cookie acceptance, validity period, and automatic deletion after the user has visited a specific site.

Other security aspects related to cookies

Since identity protection is very valuable and represents every Internet user's right, it is advisable to know what potential problems cookies may create. Because information is constantly transmitted in both directions between the browser and the website via cookies, if an attacker or unauthorized person intervenes in the data transmission path, the information contained in the cookie may be intercepted. Although very rare, this can happen if the browser connects to the server using an unencrypted network (e.g., an unsecured Wi-Fi network).

Other cookie-based attacks involve incorrect cookie settings on servers. If a website does not require the browser to use only encrypted channels, attackers can exploit this vulnerability to trick browsers into sending information through unsecured channels. Attackers then use the information to gain unauthorized access to certain sites. It is very important to be careful when choosing the most appropriate method of protecting personal information.

Tips for safe and responsible cookie-based browsing

Due to their flexibility and the fact that most of the most-visited and largest sites use cookies, they are almost unavoidable. Disabling cookies will not allow the user to access the most widespread and used sites, including YouTube, Gmail, Yahoo, and others. Here are some tips that can help you browse worry-free with the help of cookies:

• Customize your browser cookie settings to reflect a level of cookie usage security comfortable for you.
• If cookies do not bother you and you are the only person using the computer, you can set long expiration periods for storing browsing history and personal access data. If you share computer access, you can consider setting the browser to delete individual browsing data each time you close the browser. This is a way to access sites that place cookies and delete any visit information at the end of the browsing session.
• Install and constantly update anti-spyware applications.
• Many spyware detection and prevention applications include detection of website attacks. They thus prevent the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Make sure your browser is always up to date. Many cookie-based attacks are carried out by exploiting weaknesses of older browser versions.
• Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and largest sites on the Internet — local or international. With a clear understanding of how they operate and the benefits they bring, you can take the necessary security measures so that you can browse the Internet with confidence.

Disabling and refusing cookies

Disabling and refusing to receive cookies may make certain sites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean that you will no longer receive/see online advertising.

You can set the browser so that these cookies are no longer accepted, or you can set the browser to accept cookies from a specific site. However, for example, if you are not registered using cookies, you will not be able to leave comments.

All modern browsers offer the ability to change cookie settings. These settings are usually found in the "options" or "preferences" menu of the browser you are using.

For third-party cookie settings and for more information on online advertising privacy, IAB Romania provides the following site: http://www.youronlinechoices.com/ro/

To understand these settings, the following links may be useful; alternatively, you can use the browser's "help" option for more details.

• Cookie settings in Internet Explorer
• Cookie settings in Chrome
• Cookie settings in Safari

For third-party cookie settings, you can also consult the site: http://www.youronlinechoices.com/ro/

Useful links

If you would like to learn more about cookies and how they are used, we recommend the following links:

All About Cookies

IAB Romania provides the following site to offer more information about privacy related to online advertising: http://www.youronlinechoices.com/ro/

Version: 25 MAY 2018