Server Administration
Administration, maintenance and continuous monitoring for dedicated servers with reactive and proactive support. Together with the NAV specialists you can safeguard your server's hardware, software, security and backups.
By default, most servers with an installed operating system and/or control panel are not designed for a highly secure operating environment. Only through implementing advanced security measures can server integrity be fully achieved.
SysAdmin cPanel
We handle the management of the dedicated server with cPanel, freeing you from issues.
€ 1 activation
€ 35 monthly
- Available for VPS servers with cPanel/WHM control panel.
- Managed servers 1
- Included monthly time 6 hours
- Response within 30 minutes max
- Included monthly tickets 2
- Included activation tickets 1
- Priority in resolving requests
- Migration from another provider
- Operating system installation
- cPanel installation and configuration
- CloudLinux installation and configuration
- Server hardening (Basic Security)
- Server optimization
- Kernel optimization
- MySQL optimization
- ConfigServer plugin installation
- Firewall configuration (CSF/APF)
- Third-party software installation
- Script installation
- Ffmpeg installation
- PHP optimization (php.ini)
- Vulnerability investigation (hacking)
- Advanced management for 1 website — WebAdmin S i l v e r
- Server monitoring — optional €5
- cPanel/WHM license — optional 35€
After the included time:
After the included package time is used up, it can be extended at €12 per hour for each additional or in-progress ticket.
SysAdmin DirectAdmin
Leave DirectAdmin administration to our certified staff and gain more time.
€ 1 activation
€ 35 monthly
- Available for VPS servers with DirectAdmin control panel.
- Managed servers 1
- Included monthly time 6 hours
- Response within 30 minutes max
- Included monthly tickets 2
- Included activation tickets 1
- Priority in resolving requests
- Migration from another provider
- Operating system installation
- DirectAdmin installation and configuration
- CloudLinux installation and configuration
- Server hardening (Basic Security)
- Server optimization
- Kernel optimization
- MySQL optimization
- ConfigServer plugin installation
- Firewall configuration (CSF/APF)
- Third-party software installation
- Script installation
- Ffmpeg installation
- PHP optimization (php.ini)
- Vulnerability investigation (hacking)
- Advanced management for 1 website — WebAdmin S i l v e r
- Server monitoring — optional €5
- DirectAdmin license — optional €11
After the included time:
After the included package time is used up, it can be extended at €12 per hour for each additional or in-progress ticket.
SysAdmin Bare-metal
With the support we provide, you benefit from stability and security for your server.
from € 45
per server
- Available for VPS servers without a control panel (bare-metal server).
- Managed servers 1
- Included monthly time 8 hours
- Response within 30 – 45 minutes max
- Included monthly tickets 2
- Included activation tickets 1
- Priority in resolving requests
- Migration from another provider
- Operating system installation
- cPanel installation and configuration
- CloudLinux installation and configuration
- Server hardening (Basic Security)
- Server optimization
- Kernel optimization
- MySQL optimization
- ConfigServer plugin installation
- Firewall configuration (CSF/APF)
- Third-party software installation
- Script installation
- Ffmpeg installation
- PHP optimization (php.ini)
- Vulnerability investigation (hacking)
- Advanced management — optional / WebAdmin Silver, Gold, Platinum
- Server monitoring — optional €5
- DirectAdmin or cPanel — optional
Time required:
Our expert team will work with you to determine the time needed to resolve the incident on your server.
Other benefits
GENERAL SERVER MANAGEMENT FEATURES
cPanel installation and configuration services
We provide cPanel software installation and initial configuration for your dedicated or VPS server when you choose one of our dedicated server or VPS management packages.
No downtime during migration
We will migrate accounts and data from any cPanel server according to your request and plan with zero downtime. Our experts are cPanel-accredited.
Response within 30 minutes after ticket opening
We respond to the initial ticket in less than 30 minutes and provide a resolution within the next 2 hours at most for the incident reported on your server or website.
Best proactive administration service
Our team will regularly check the server and ensure its stability. We will update server software and security patches when needed.
Unique initial stabilization procedure
We will immediately stabilize the website or server with cPanel or DirectAdmin. This helps avoid server load issues and unnecessary downtime.
24/7 server monitoring with reboots and reports
We provide server monitoring per the chosen management plan. Our team monitors the server, handles reboot requests and email alerts.
Security, optimization and quality
Our technical team members are experts in server administration. We will configure and optimize the server with the best security programs and tools.
Data management and hacking investigation
The NAV support team will attempt to recover data and information from disks in case of loss and will provide hacker investigation services according to the chosen plan.
Administration services per operation
Mail client:
Thunderbird, Outlook, Apple Mail, Android, iOS.
€10
Website: Addon domains, subdomains, redirects.
Email: Create email addresses, redirects, auto-responders, change passwords.
DNS record: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT.
€5
Antivirus scan, output interpretation, deletion/quarantine of infected files, results reporting and recommendations.
€35
Create new email addresses, alias settings, change passwords on email accounts, set up auto-responders.
€10
Addon domain migrations from one account to another. This service is available only for migrations between NAV Communications servers.
€40
Service available for the migration of services or domains between NAV Communications customers.
The displayed price is per service or per domain.
€15
Service available for IP addresses in the NAV Communications portfolio.
€100