WebAdmin S i l v e r
We've created a special package for the performance and reliability you expect.
1 site cPanel
€15 monthly
- cPanel administration for web hosting.
- Proactive support
- Maximum response 45 minutes
- Monthly time included 2 hours
- Tickets included monthly 2
- Migration from another provider
- Identifying site issues
- WordPress, Magento, PrestaShop
- Check the compatible plugins
- Update Site (CMS) and plugins
- Vulnerability investigation (Hacking)
- Optimize php.ini
- Addon Domains, Subdomains, Redirects
- Create email addresses, Redirects, Auto-reply, Change passwords
- E-mail client configuration Thunderbird, Outlook, Apple Mail, Android, iOS
- DNS Records: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
- Antivirus scanning, output interpretation, deletion/quarantine for infected files, reporting of results and recommendations.
After the included time:
After using up the time included in the package, it can be extended by paying €18 EUR per hour for each additional ticket or the one in progress.
WebAdmin G o l d
Our goal is to provide the fastest and most reliable web hosting support.
1 site cPanel
€25 monthly
- cPanel administration for web hosting.
- Proactive support
- Maximum response 30 minutes
- Monthly time included 4 hours
- Tickets included monthly 4
- Migration from another provider
- Identifying site issues
- WordPress, Magento, PrestaShop
- Check the compatible plugins
- Update Site (CMS) and plugins
- Vulnerability investigation (Hacking)
- Optimize php.ini
- Addon Domains, Subdomains, Redirects
- Create email addresses, Redirects, Auto-reply, Change passwords
- E-mail client configuration Thunderbird, Outlook, Apple Mail, Android, iOS
- DNS Records: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
- Antivirus scanning, output interpretation, deletion/quarantine for infected files, reporting of results and recommendations.
After the included time:
After using up the time included in the package, it can be extended by paying €15 EUR per hour for each additional ticket or the one in progress.
WebAdmin P l a t i n u m
All possible optimizations to increase the loading speed of your site.
2 site cPanel
€35 monthly
- cPanel administration for web hosting.
- Proactive support
- Maximum response 15 minutes
- Monthly time included 6 hours
- Tickets included monthly 4
- Migration from another provider
- Identifying site issues
- WordPress, Magento, PrestaShop
- Check the compatible plugins
- Update Site (CMS) and plugins
- Vulnerability investigation (Hacking)
- Optimize php.ini
- Addon Domains, Subdomains, Redirects
- Create email addresses, Redirects, Auto-reply, Change passwords
- E-mail client configuration Thunderbird, Outlook, Apple Mail, Android, iOS
- DNS Records: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
- Antivirus scanning, output interpretation, deletion/quarantine for infected files, reporting of results and recommendations.
After the included time:
Our team of experts will interact with you to find out the time required to resolve the incident on your site.
Other benefits
GENERAL SERVER MANAGEMENT CHARACTERISTICS
cPanel installation and configuration services
We offer cPanel software installation services and initial setup services for your dedicated server or vps by choosing one of our dedicated server or VPS management packages.
No functionality during migration
We will migrate accounts and data from any server with cpanel, directadmin or other control panel as per your request and plan without any downtime. Our experts are cPanel and DirectAdmin accredited.
Response within 30 minutes after ticket opening
We will respond to the initial ticket in less than 30 minutes and provide a resolution within the next maximum 2 hours regarding the reported incident on your server or website.
The best proactive management service
Our technical support team will regularly check the server and ensure its performance and stability. We will update the server software and security patches as needed.
Unique initial stabilization procedure
We will immediately set up your website or server with cPanel or DirectAdmin. This will help avoid server load issues and unnecessary downtime.
24/7 server monitoring with reports
We provide server monitoring service according to the chosen server management plan. Our team will monitor the server, handle reboot requests and email alerts.
Security, optimization and quality
Our technical team members are experts in server administration. We will configure and optimize your server with the best software and security tools.
Data management and hacking investigation
NAV support team will try to recover the data and information from the disks in case of loss and will provide the hacker investigation services according to the chosen plan.
Administration services per operation
Email client:
Thunderbird, Outlook, Apple Mail, Android, iOS.
€10
Website: Addon Domains, Subdomains, Redirects.
E-mail: Create email addresses, Redirects, Auto-reply, Change passwords.
DNS Records: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT.
€5
Antivirus scanning, output interpretation, deletion/quarantine for infected files, reporting of results and recommendations.
€35
Create new e-mail addresses, set aliases, change passwords for e-mail accounts, set auto-reply.
€10
Migrating addons domains from one account to another. Service available only for migrations between NAV Communications servers.
€40
Service available for service or domain migrations between NAV Communications customers.
The price shown is per service or per domain.
€15
Service available for IP addresses from NAV Communications portfolio.
€100