Web hosting administration and maintenance via Tech NAV — for fast resolution.
Choose #1 for your website! You receive reactive and proactive support from the NAV team.
By default, most websites with a control panel installed are designed for a standard operating environment. Only through implementing advanced security measures can the full integrity of a website be achieved.
Web.Admin S i l v e r
We created a special package for the performance and reliability you expect.
1 site cPanel
€15 monthly
- cPanel administration for web hosting.
- Proactive support
- Response within 45 minutes max
- Included monthly time 2 hours
- Included monthly tickets 2
- Migration from another provider
- Site issue identification
- WordPress, Magento, PrestaShop
- Compatible plugin verification
- Site (CMS) and plugin updates
- Vulnerability investigation (hacking)
- php.ini optimization
- Addon domains, subdomains, redirects
- Create email addresses, redirects, auto-responders, change passwords
- Email client configuration: Thunderbird, Outlook, Apple Mail, Android, iOS
- DNS record: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
- Antivirus scan, output interpretation, deletion/quarantine of infected files, results reporting and recommendations.
After the included time:
After the included time is used up, it can be extended at €18 per hour for each additional or in-progress ticket.
Web.Admin G o l d
Our goal is to provide the fastest and most reliable support for web hosting.
1 site cPanel
€25 monthly
- cPanel administration for web hosting.
- Proactive support
- Response within 30 minutes max
- Included monthly time 4 hours
- Included monthly tickets 4
- Migration from another provider
- Site issue identification
- WordPress, Magento, PrestaShop
- Compatible plugin verification
- Site (CMS) and plugin updates
- Vulnerability investigation (hacking)
- php.ini optimization
- Addon domains, subdomains, redirects
- Create email addresses, redirects, auto-responders, change passwords
- Email client configuration: Thunderbird, Outlook, Apple Mail, Android, iOS
- DNS record: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
- Antivirus scan, output interpretation, deletion/quarantine of infected files, results reporting and recommendations.
After the included time:
After the included time is used up, it can be extended at €15 per hour for each additional or in-progress ticket.
Web.Admin P l a t i n u m
All possible optimizations to accelerate your site's load speed.
2 site cPanel
€35 monthly
- cPanel administration for web hosting.
- Proactive support
- Response within 15 minutes max
- Included monthly time 6 hours
- Included monthly tickets 4
- Migration from another provider
- Site issue identification
- WordPress, Magento etc. installation
- Compatible plugin verification
- Site (CMS) and plugin updates
- Vulnerability investigation (hacking)
- php.ini optimization
- Addon domains, subdomains, redirects
- Create email addresses, redirects, auto-responders, change passwords
- Email client configuration: Thunderbird, Outlook, Apple Mail, Android, iOS
- DNS record: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT
- Antivirus scan, output interpretation, deletion/quarantine of infected files, results reporting and recommendations.
After the included time:
Our expert team will work with you to determine the time needed to resolve the incident on your site.
Other benefits
GENERAL SERVER MANAGEMENT FEATURES
cPanel installation and configuration services
We provide cPanel software installation and initial configuration for your dedicated or VPS server when you choose one of our dedicated server or VPS management packages.
No downtime during migration
We will migrate accounts and data from any cPanel server according to your request and plan with zero downtime. Our experts are cPanel-accredited.
Response within 30 minutes after ticket opening
We respond to the initial ticket in less than 30 minutes and provide a resolution within the next 2 hours at most for the incident reported on your server or website.
Best proactive administration service
Our team will regularly check the server and ensure its stability. We will update server software and security patches when needed.
Unique initial stabilization procedure
We will immediately stabilize the website or server with cPanel or DirectAdmin. This helps avoid server load issues and unnecessary downtime.
24/7 server monitoring with reboots and reports
We provide server monitoring per the chosen management plan. Our team monitors the server, handles reboot requests and email alerts.
Security, optimization and quality
Our technical team members are experts in server administration. We will configure and optimize the server with the best security programs and tools.
Data management and hacking investigation
The NAV support team will attempt to recover data and information from disks in case of loss and will provide hacker investigation services according to the chosen plan.
Administration services per operation
Mail client:
Thunderbird, Outlook, Apple Mail, Android, iOS.
€10
Website: Addon domains, subdomains, redirects.
Email: Create email addresses, redirects, auto-responders, change passwords.
DNS record: A, AAAA, CNAME, MX, NS, PTR, SOA, SRV, TXT.
€5
Antivirus scan, output interpretation, deletion/quarantine of infected files, results reporting and recommendations.
€35
Create new email addresses, alias settings, change passwords on email accounts, set up auto-responders.
€10
Addon domain migrations from one account to another. This service is available only for migrations between NAV Communications servers.
€40
Service available for the migration of services or domains between NAV Communications customers.
The displayed price is per service or per domain.
€15
Service available for IP addresses in the NAV Communications portfolio.
€100